Shipping policy
SHIPPING POLICY
Last updated: August 17, 2026
Order Processing
Orders are normally processed within 3–7 business days after payment is successfully confirmed.
Business days do not include Saturdays, Sundays, or public holidays. Orders may require additional processing time during holidays, promotional periods, periods of high demand, or when additional order verification is necessary.
Estimated Transit Time
After an order has been shipped, estimated transportation time is generally 7–20 business days.
The total estimated time from order placement to delivery is therefore approximately 10–27 business days. This is an estimate and not a guaranteed delivery date.
Shipping Confirmation and Tracking
When tracking information is available, it will be sent to the email address provided with the order. Tracking information may require several business days to display movement after the shipping label is created.
Delivery Delays
Delivery may be affected by circumstances outside our reasonable control, including:
• Carrier congestion or operational delays;
• Customs inspection or clearance;
• Severe weather or natural events;
• Public holidays;
• Incorrect or incomplete delivery information;
• Local delivery restrictions; or
• Other transportation disruptions.
If an order is significantly delayed, please contact us so that we can review the available tracking information and assist where reasonably possible.
Shipping Destinations and Charges
Available shipping destinations and shipping charges, if any, are displayed during checkout. We reserve the right to restrict delivery to certain locations when shipping is unavailable or impractical.
Customs Duties and Import Charges
International orders may be subject to customs duties, import taxes, or local handling charges imposed by the destination country. Unless the checkout expressly states otherwise, these charges are the customer’s responsibility and are not controlled by Delunora.com.
Incorrect or Incomplete Addresses
Customers are responsible for checking that their shipping address is accurate and complete before placing an order.
If you notice an error, contact us immediately. We cannot guarantee that an address can be changed after processing begins. Additional shipping costs caused by an incorrect or incomplete address may be the customer’s responsibility.
Delivered but Not Received
If tracking shows that an order was delivered but you cannot locate it, please:
• Check the delivery area and mailbox;
• Ask household members or neighbors;
• Contact the carrier; and
• Contact us at BooneBransford1128@hotmail.com.
We will review the available information and assist with a carrier inquiry where appropriate. A carrier’s delivery scan may be considered as evidence of delivery, subject to applicable consumer law and the outcome of any investigation.
Lost or Damaged Packages
If a shipment appears lost or arrives damaged, contact us with your order number and any available photographs. We will investigate the matter and provide an appropriate solution based on the circumstances.
Separate Shipments
Orders containing multiple items may be shipped in separate packages. Separate packages may arrive on different dates and may have different tracking numbers.
Contact
Email: BooneBransford1128@hotmail.com
Telephone: +1 281-473-7455
Store: Delunora.com